Contact

Need help with your purchase or have a question about a template? We’re here for you.

Reach us at [email protected]. We aim to respond within 24 to 48 hours on business days. Please allow extra time during weekends and holidays.

To help us assist you faster, include in your message: your order number (if you have one), the product name, and a description of the issue. For technical problems, a screenshot or a few details about the software you’re using (e.g., Canva, PowerPoint, Keynote) works wonders.

We can help with: locating your downloads, clarifying how to edit a template, troubleshooting file compatibility, and questions about licensing or refunds.

If you’re emailing about a refund, mention that in the subject line and include the reason. That speeds things up.